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Fuck you, Rogers
Jun. 25th, 2007 11:48 amI am fuming. Why oh why did we ever use Rogers? They are the WORST company I have EVER dealt with. Time and time again, these people PISS me off. Sadly this is not the first time they have treated me like this. And this is not the first address we've used them at. It is the last though. This is what I just emailed them, poor grammar and all:
I have never in my life been given customer service as poor as the shit you have given me. We will never NEVER use your company again for anything.
Let me tell you my problem with you:
My husband is out of town on a military course. I am the one paying the bills, and have been for years. Yes, I pay YOU. We are moving next month from this house which we own together. My husband does not have the time or the ability to cancel the utilities, so I am taking care of all that for us. I could give you ANY piece of information your heart so desires to prove who I am. Marriage certificate? Phone number? My husband's birth date or his mother's maiden name? I spent half an hour on the phone with your customer service (if you can call it that!) being transferred around. Your last representative said that my call was as escalated as it could get and there was no higher person to speak to. She refused to let me cancel the account for the internet I use in MY HOUSE, that I PAY every month.
I just want it to be known that I do not appreciate you wasting my fucking time, and treating me like a nothing. We will never use rogers again for anything. You people are assholes. Go fuck yourself. :)
I have never in my life been given customer service as poor as the shit you have given me. We will never NEVER use your company again for anything.
Let me tell you my problem with you:
My husband is out of town on a military course. I am the one paying the bills, and have been for years. Yes, I pay YOU. We are moving next month from this house which we own together. My husband does not have the time or the ability to cancel the utilities, so I am taking care of all that for us. I could give you ANY piece of information your heart so desires to prove who I am. Marriage certificate? Phone number? My husband's birth date or his mother's maiden name? I spent half an hour on the phone with your customer service (if you can call it that!) being transferred around. Your last representative said that my call was as escalated as it could get and there was no higher person to speak to. She refused to let me cancel the account for the internet I use in MY HOUSE, that I PAY every month.
I just want it to be known that I do not appreciate you wasting my fucking time, and treating me like a nothing. We will never use rogers again for anything. You people are assholes. Go fuck yourself. :)
